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Resume

 Here's a snapshot of my experience. Download my resume to see the bigger picture. 

Senior Content Manager

Mar 2020 - Present

Keypath Education

Schaumburg, Illinois (remote) & 
Melbourne, Australia

Transferred from Australia to a permanent role in North America. Lead direct reports and oversee budget, development, distribution, and strategy. Projects include multi-channel campaigns, blogs, scripts, emails, brochures, SMS and more. 

Freelance Writer

Jan 2017 - Present

Self-Employed

Orlando, Florida (remote)

Accountable, curious, and resourceful content strategist for domestic

and international organizations. Detail-oriented writer and editor across

industries, meeting tight deadlines and surpassing client expectations.

Coordinator

Oct 2017 - Nov 2019

University of Central Florida

Orlando, Florida

Developed and managed a portfolio of 55+ faculty-led international education programs including student advising, itinerary, budget creation, marketing campaigns, application management, and final reconciliation for the largest university in the United States.

Account Manager

Jun 2015 - Oct 2017

Hello! Destination Management

Orlando, Florida

Independently managed all event operations, ranging from small to large-scale (10,000+ guests). Elevated strong relationships with various stakeholders. Member of the highest-producing team in company history, selling over $2,500,000 in 2016.

Sales & Marketing Intern

Sep 2014 - May 2015

Techmark Concepts

Orlando, Florida

Managed accounts and correspondence, as well as client orders and billing, for several Fortune 500 companies. Designed compelling proposals, timelines and logistics to attain new trade show clients and boost brand exposure.

Various Disney Roles 

Jun 2010 - Oct 2014

Walt Disney World Resort

Lake Buena Vista, Florida

Starting as a College Program participant, Disney's world-class customer service and sales training still inspires my approach to any organization.

Education

University of Central Florida

Orlando, Florida

Bachelor of Science, Hospitality Management​

  • Member of Delta Epsilon Iota Honor Society

  • Member of Eta Sigma Delta International Hospitality Management Honor Society

Awards, Memberships & Recognition

  • Keypath Education – People Leader Academy

  • HubSpot Academy – Content Marketing Certification

  • Keypath Education – Guru Award Winner 

  • Hermes Creative – Gold Award Winner

  • MarCom – Gold Award Winner 

  • Ambassador Program – Faculty Advisor

  • FCIE – Executive Committee Member 

  • Hello! DMC – Performance Winner

  • Disney Company – Quarterly Award Winner

Skills & Software

  • Microsoft Office 365 & Google Drive
     

  • Content Management: Acoustic Marketing Cloud, Drupal, ON24, Sprout Social, SurveyMonkey, TerraDotta, Wix, WordPress & Qualtrics
     

  • Analytics: PowerBI, Lightcast & SEMrush
     

  • Design: Canva, Lumen5 & Adobe Suite
     

  • Events: AS400, Meeting Matrix & DMCpro
     

  • Project Management: Asana, Monday.com, Teamwork & Planner

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